Customer Success Story: Marlene Meyerson JCC of Manhattan

Background

The Marlene Meyerson JCC of Manhattan, an established community center, had been using SentinelOne for their Managed Detection and Response (MDR) needs. While the solution was adequate, the organization found it to be costly and lacking in comprehensive reporting features. As a community-driven organization, the JCC needed to allocate resources efficiently while ensuring the highest level of security for its data and members. This led them to explore alternative options, eventually opting for IT Vortex’s VMware Carbon Black MDR Solution. 

The Decision to Switch

After an in-depth comparison and a month-long pilot program, the JCC decided to switch from SentinelOne to VMware Carbon Black MDR provided by IT Vortex. One of the pivotal factors in this decision was the financial aspect: VMware Carbon Black offered similar, if not better, features at a fraction of the cost. Furthermore, the JCC saw cost reduction of over 75% per month in MDR expenses. With the cost reduction it revealed that annual savings could be redirected to other community programs and services. 

Comprehensive Reporting and Monitoring

Another key advantage that stood out was Carbon Black’s co-managed console, which offered more comprehensive reporting and monitoring options. The JCC’s IT team found it far easier to generate detailed reports, track real-time security metrics, and customize dashboards based on their specific needs. This level of control and transparency was a significant upgrade from their previous MDR solution. 

Co-Managed Console for Collaborative Security

The co-managed console feature of Carbon Black allowed the JCC’s internal IT staff to collaborate seamlessly with IT Vortex’s security experts. This collaborative approach provided the JCC with the ability to both manage routine security tasks in-house and tap into specialized expertise for more complex security challenges. As a result, not only were costs reduced, but the overall security posture of the organization was enhanced. 

Conclusion

Switching to IT Vortex’s VMware Carbon Black MDR has been transformative for the Marlene Meyerson JCC of Manhattan. The organization not only realized significant financial savings but also achieved a more robust, transparent, and manageable security framework. These advantages have empowered the JCC to further its mission, safe in the knowledge that its digital assets and community data are securely protected. With VMware Carbon Black, the JCC has found a cost-effective, high-performance MDR solution that truly meets its needs. 

By sharing this success story, we aim to highlight how IT Vortex’s VMware Carbon Black MDR Solution can offer similar organizations an opportunity to upgrade their security posture while realizing substantial cost savings.