IT Vortex Privacy Policy – 2024
Last Updated: August 2, 2024
This Online Privacy Statement serves as a detailed explanation of the information we collect, how we use that information, and the ways this information can enhance your experience on our websites as well as throughout your relationship with us. The details provided below are intended to help you make informed and confident decisions while engaging in business with us.
At IT Vortex, LLC, which is a corporation based in New Jersey and will be referred to as IT Vortex in this policy, we genuinely value you as our customer and understand that privacy holds great importance for you. To offer you various access points to our range of services and products, IT Vortex operates the website www.theitvortex.com along with several other online portals (individually referred to as “Website” and collectively as “Websites”). Our commitment to your privacy involves actively protecting your information and ensuring the safety of your “personally identifiable” details. We are dedicated to using the information from our customers in a responsible and secure manner, taking into account the principles established by applicable data protection and privacy laws.
It is crucial for us that you understand how we collect, utilize, and share your information. This Privacy Statement outlines the privacy practices of IT Vortex with respect to the information we gather through the Website you are currently accessing this Privacy Statement from, through our software applications designed for use on computers and mobile devices (which we will refer to as the “Apps”), as well as through our controlled social media pages that you access this Privacy Statement from (collectively known as “Social Media Pages”). It also includes email communications we send that link to this Privacy Statement and any interactions you have with us while conducting business (collectively encompassing the Websites, Apps, and Social Media Pages will be termed as “Online Services,” along with any offline channels we use labeled as “Services”). By providing us with your Personal and Other Information, you agree to the terms and conditions set forth in this Privacy Statement.
Collection of Personal Information
At IT Vortex, we do not collect personally identifiable information as you browse through our Websites unless you willingly and knowingly provide that information yourself. This means that we won’t know things like your name, email address, or any other personally identifiable details simply because you are visiting our site, unless you do one of the following:
- Access a Website via a link in an email sent from us;
- Log into your IT Vortex customer portal account;
- Create a profile and log in when you access a Website.
“Personal Information” refers to any information that can identify you as an individual or relate to someone who can be identified. We may gather Personal Information including but not limited to:
- Your name, gender, home and work address, telephone number, email address, job title, date and place of birth, nationality, Social Security number, passport, visa, or other government-issued identification documents, and salary;
- Credit and debit card numbers;
- Details about your employer if you are an employee of a vendor or partner business;
- Additional contact information we may receive from third-party businesses we work with;
- Your profile picture;
- Your social media account ID or user ID;
- Information regarding services you are purchasing from us;
- Information related to any job applications you submit.
We and our partners might collect this Personal Information in various ways, including:
- Through Our Websites: We might gather Personal Information when you purchase products and services from us, chat with us online, make special requests or preferences known, sign up for newsletters, or engage in surveys, contests, or promotional events.
- Through Our Offline Services: We may also collect Personal Information when you visit one of our physical locations, sign a contract with us directly, or reach out to our help desk for assistance.
- From Other Sources: Your Personal Information may also come from external sources such as public databases, joint marketing partners, and other third-party agencies.
Whenever we need to gather your Personal Information, we will ask you or your employer to voluntarily provide it. You may be given the option to decide whether or not to submit such information or how you wish to receive communications from us. However, keep in mind that choosing not to provide certain information might affect specific transactions. For example, if you do not provide your name, we will not be able to process your purchase.
Use of Personal Information
We utilize the Personal Information we collect in various manners, including:
- To provide the services you request: This includes making sales, delivering services, and sending confirmations related to these services or purchases.
- To fulfill your orders: This means processing payments, ensuring that your services are readily available, and delivering quality customer service.
- To send you invoices or statements via email.
- To communicate administrative information, such as marketing updates, promotional offers, and periodically gauge customer satisfaction plus market trends through surveys and quality assurance checks.
- To personalize your overall experience whenever you select one of our services.
- To provide opportunities for participation in contests, sweepstakes, and promotions and to effectively manage these activities. Please note that some of these activities may have additional rules that might contain more specific information regarding how we utilize and disclose your Personal Information, and we highly suggest that you carefully read through those rules.
- For our internal business purposes: This could include data analysis, maintaining audits, ensuring security and monitoring for fraudulent behavior, developing new products, enhancing or modifying our Services, tracking departmental usage trends, assessing the effectiveness of promotional efforts, and managing and diversifying our business activities.
Disclosure of Personal Information
At IT Vortex, we hold the firm commitment that we will never sell your Personal Information to any third parties or permit its utilization in any way that deviates from ensuring a business relationship that you wish to maintain with us. Your Personal Information may be disclosed with your consent for various services, including:
- To Service Providers: We may share Personal Information with third-party service providers delivering services such as internet, phone, software, hardware, website hosting, data analytics, payment processing, order fulfillment, technology infrastructure, customer care, and email delivery.
- Compliance with Legal Obligations: Your Personal Information might also be disclosed to comply with legal or regulatory requirements in accordance with applicable laws or court orders, subpoenas, or warrants issued by government authorities.
- Corporate Reorganization: In events involving reorganization, mergers, sales, joint ventures, transfers of business parts, or dealings with bankruptcy, your Personal Information may be shared with third parties.
Additional instances when your Personal Information might be disclosed include:
- To Sponsors of Promotions, Contests, and Sweepstakes;
- Through Social Media Accounts;
- In emergencies where there could be a risk to life, health, or property.
Collection of Other Information
Apart from Personal Information, IT Vortex may also gather Other Information that does not identify you personally, which may encompass details such as the kind of browser you are using, the type of device in use, app usage data, and details collected through cookies, pixel tags, or web beacons.
Security
At IT Vortex, we deeply recognize the significance of securing information and consistently review and enhance our technical, physical, and logical security practices and procedures. We implement reasonable measures to safeguard your personal information from unauthorized access, use, or exposure.
Choices, Access, and Retention
- Opt-out: If you no longer wish to receive marketing-related emails, you are free to opt-out by adhering to the instructions given in those emails.
- Access and Change: Should you want to review, correct, update, suppress, or eliminate Personal Information previously given to us, please reach out to us at [email protected].
- Retention: We will keep your Personal Information only for the necessary duration that meets the objectives outlined in this Privacy Statement unless the law requires or permits a longer retention time.
Cross Border Transfers
IT Vortex operates business transactions on a global scale. Transferring information across borders is crucial to our Services so that you continue to enjoy high-quality service no matter where you are in the world. Hence, by signing a contract with IT Vortex, you acknowledge and accept that your personal information may be transferred globally.
Our Commitment to Children’s Privacy
IT Vortex is fully dedicated to protecting the privacy of minors. If you are younger than 13 years of age, we kindly request that you refrain from using our Websites. If we discover that we have unknowingly collected personally identifiable information from a minor without the proper consent from a parent or guardian, we will take steps to delete that information as soon as possible. If you are a parent or guardian and learn that your minor child has accessed the Website or has provided us with personally identifiable information, please contact us at [email protected] and request the deletion of that child’s information from our records.
Updates to this Privacy Statement
We may revise this Privacy Statement. The “LAST UPDATED” date located at the top of this page indicates when the Privacy Statement has been last revised. Any changes made will come into effect when we post the updated Privacy Statement on our Website. By continuing to use the Services after these changes, you agree to accept the updated Privacy Statement.
Contacting Us
For any inquiries regarding this Privacy Policy, please reach out to us via email at [email protected], or contact us at:
IT Vortex, LLC
Privacy Department
237 West Midland Ave.
Paramus, NJ 07652
United States of America
