Terms of Use

1. Agreement

These Terms of Use ("Terms") apply to your use of theitvortex.com and its related pages (the "Site"), operated by IT Vortex, LLC ("IT Vortex," "we," "us," or "our"). By using the Site, you agree to these Terms. If you don't agree, please don't use the Site. If you use the Site on behalf of an organization, you agree to these Terms for that organization.

The Site is for businesses and for people 18 or older.

2. Services are governed by separate agreements

Information on the Site about our cloud, desktop, disaster recovery, backup, security, managed, and procurement services is general information, not an offer. Our Services are provided only under a signed master services agreement, order form, statement of work, or similar agreement (a "Service Agreement"). If these Terms conflict with a Service Agreement, the Service Agreement controls. Use of our client portals and support systems is also governed by the applicable Service Agreement.

3. Calculators, estimates, and resources

The Site includes pricing and cost calculators, assessments, checklists, guides, and similar tools and downloads. Their results and contents are estimates and general guidance only. They are not quotes, not a commitment to any price, availability, or outcome, and not legal, compliance, tax, or other professional advice. Pricing is set only in a written quote or Service Agreement. Please consult your own advisors before relying on any resource for a business, legal, or compliance decision.

4. Privacy

Our Privacy Policy and Cookie Policy explain how we handle personal information collected through the Site. You can opt out of the sale or sharing of personal information through Your Privacy Choices in the Site footer or with Global Privacy Control.

5. Acceptable use

You agree not to:

• Use the Site in violation of any law or anyone else's rights.
• Probe, scan, or test the vulnerability of the Site or our systems, or bypass any security or authentication measure, without our prior written authorization. (If you believe you've found a security issue, please report it to [email protected] with "Security" in the subject line.)
• Interfere with the Site, including by introducing malware or overloading it.
• Use automated means (bots, scrapers, crawlers) to access or copy the Site in a way that burdens it or circumvents its controls, other than standard search engine indexing.
• Submit false information, impersonate anyone, or submit someone else's information without permission.
• Send spam or unsolicited advertising through our forms or chat.

6. Information you submit

When you submit information through a form, chat, job application, or SMS enrollment, you confirm that it's accurate and that you have the right to provide it. If you send us feedback or ideas, we may use them without obligation to you. Please don't send confidential or sensitive information through the Site's forms or chat; use a channel agreed in your Service Agreement instead.

7. Intellectual property

The Site and its content (text, graphics, logos, images, software, and downloadable resources) belong to IT Vortex or its licensors and are protected by intellectual property laws. You may view the Site and download resources for your organization's internal, non-commercial use. You may not copy, modify, republish, sell, or create derivative works from the Site or its content without our written permission.

"IT Vortex" and our logos are trademarks of IT Vortex, LLC. Other company and product names on the Site, including Broadcom, VMware, Microsoft, Veeam, Dell, Cisco, Fortinet, CrowdStrike, Nutanix, and Omnissa, are trademarks of their owners and are used only to identify their products and our partner relationships. Their use doesn't mean those companies endorse the Site.

8. Third-party links and services

The Site links to and embeds third-party sites and services, such as partner sites, social networks, videos, forms, chat, and scheduling tools. We don't control them and aren't responsible for their content, terms, or privacy practices.

9. SMS alerts

Our SMS system-alert program is governed by the SMS Terms and Conditions at theitvortex.com/sms-alerts/. Message and data rates may apply. Reply STOP to cancel or HELP for help.

10. Disclaimer

THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT THE LAW ALLOWS, IT VORTEX DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. Content about threats, regulations, vendor licensing, and pricing changes over time and may be out of date. This section doesn't limit any warranty in a Service Agreement.

11. Limitation of liability

TO THE FULLEST EXTENT THE LAW ALLOWS, IT VORTEX WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, ARISING FROM YOUR USE OF THE SITE OR ITS CONTENT, EVEN IF WE WERE TOLD THEY WERE POSSIBLE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THE SITE IS LIMITED TO ONE HUNDRED U.S. DOLLARS (US $100). This section applies to the Site only. Liability for Services is governed by the Service Agreement.

12. Indemnity

You agree to indemnify and hold harmless IT Vortex and its officers, employees, and agents from claims, losses, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms or your misuse of the Site.

13. Governing law and venue

These Terms are governed by the laws of the State of New Jersey, without regard to its conflict-of-law rules. Any dispute arising from these Terms or the Site will be brought only in the state courts located in Bergen County, New Jersey, or the U.S. District Court for the District of New Jersey, and you consent to their jurisdiction.

14. Changes and termination

We may update these Terms by posting a new version on this page with a new effective date. Changes apply from that date to your later use of the Site. We may suspend or end access to the Site for anyone who violates these Terms.

15. General

If any part of these Terms is found unenforceable, the rest stays in effect. Our failure to enforce a provision isn't a waiver. These Terms, together with the Privacy Policy and Cookie Policy, are the entire agreement between you and IT Vortex about the Site.

16. Contact

IT Vortex, LLC
237 West Midland Avenue, Paramus, NJ 07652, USA
[email protected]
1 (201) 225-8670