NERC CIP aligned cloud hosting on dedicated single-tenant infrastructure for electric and gas utilities, water authorities, energy services companies and solar and storage operators across New Jersey, New York and Connecticut. IT and OT segmented by design, recovery tested before storm season, and an engineer who answers during the outage. The infrastructure side of reliability handled, so your operations team can focus on the grid.
Most energy IT problems are not exotic. They are four operational realities, made non-negotiable by regulators, customers and weather. Here is what we hear from IT and operations leaders in this space.
SCADA, historians, outage management and billing share more network than anyone admits. One compromised business workstation is a path toward operations, and the regulator knows it.
NERC CIP audits want asset inventories, access reviews, change records and recovery tests, current and provable. Evidence assembled after the audit notice is the finding, not the defense.
Outage management, customer information and crew dispatch systems are needed most exactly when power, connectivity and staff are least available. A backup that has never been restored is not a plan.
Capital-heavy server refreshes are hard to justify to a commission. Operating cost that is predictable, documented and tied to reliability is a cleaner story than another data-center build.
Business systems, historians, engineering tools and DMZ services on separately segmented, monitored infrastructure with documented data flows. Operations networks are reached through controlled paths, never a flat LAN.
Your customer information, outage management, GIS and billing systems on your hardware. No shared tenancy, no undocumented neighbor access, and a clean asset inventory for the CIP binder.
Every administrative action, every access and every configuration change logged centrally with tamper-evident retention and tied to a change record. The evidence exists before the audit notice arrives.
Replicated environments and scheduled failover tests with written results, timed around your storm and peak-load calendar. Recovery objectives set per system so operations can cite them.
Customer information and billing, outage management, GIS, work management, historians and engineering analysis tools from the major vendors run on our infrastructure today, with runbooks for the ones that require isolated hosting.
Three IT Vortex services that map most directly to segmented operations, regulator evidence and the cost of a system going dark during a storm.
Single-tenant dedicated infrastructure with segmented zones and audit-ready operations. The cleanest asset inventory and the fewest auditor questions. The right answer for customer, outage and GIS systems.
Explore Private CloudReplicated, tested recovery with documented recovery objectives per system, exercised before storm season. The right answer when outage management has to survive the outage.
Explore DRaaSKeep operations-adjacent components on premises where the standard requires it, run business systems centrally, and manage both as one documented fabric. The right answer for utilities modernizing without a flag day.
Explore Hybrid CloudA multi-billion-dollar multinational corporation executed a flawless headquarters relocation on IT Vortex cloud hosting, with zero downtime and zero disruption to global operations.
CIP obligations belong to the registered entity, and the hosting layer has to produce evidence for a specific set of controls: asset inventory, electronic access control, MFA, change management, logging and monitoring, and tested recovery. We supply that evidence for the infrastructure we operate, in a form your compliance team can file, and we walk through the control mapping before you sign. BES Cyber Systems inside your Electronic Security Perimeter stay in your control environment; we host the business and DMZ side and document the boundary.
No, and you should be careful of anyone who says yes casually. Control systems stay in your operations environment. We host the business, historian, engineering and DMZ workloads around them, with segmented, monitored paths between the two and documented data flows your auditor can trace.
Your systems run in datacenters with redundant power, cooling and connectivity, replicated to a second site, and our engineers are on shift through the event. Outage management, customer information and dispatch keep running when the office does not have power, and the failover has already been tested on the schedule you set.
Yes. Predictable monthly operating cost with documented service levels, reliability metrics and recovery test results is often easier to present to a commission than a capital refresh. We provide the documentation your regulatory team needs.
All infrastructure is located in U.S. datacenters, and we document the specific datacenter location and operational jurisdiction for your compliance records. Cross-border data residency is not something we currently support.
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We use Zoom extensively to meet internally and externally. We are Certified Reseller, we have Certified Implementation Experts on staff, we provide architecture advisory services for a robust implementation.
Wasabi is offered in our Cloud Hosting Platform. We are Certified Reseller, we have Certified Implementation Experts on staff, we provide architecture advisory services for a robust implementation.
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Veeam is offered in our Cloud Hosting Platform. We are Certified Reseller, we have Certified Implementation Experts on staff, we provide architecture advisory services for a robust implementation.
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Dell servers are a key component offered in our Cloud Hosting Platform. We are Certified Reseller, we have Certified Implementation Experts on staff, we provide architecture advisory services for a robust implementation.
Condusiv Technology is offered in our Cloud Hosting Platform. We are Certified Reseller, we have Certified Implementation Experts on staff, we provide architecture advisory services for a robust implementation.
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IT Vortex runs managed AWS workloads alongside its VCF private cloud, so hybrid designs keep one operations team and one set of runbooks.
Technology Reseller and Distributor, Certified Implementation Expertise with all ACTi products and services. IT Vortex has worked with ACTi for over a decade implementing security camera solutions for a multitude of industries with AI, Facial Recognition, License Plate Recognition, Loitering Detection, Cloud storage, and more.
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IT Vortex integrates Microsoft 365 and Microsoft Entra ID across our cloud platform—enabling seamless SSO, identity governance, and hybrid connectivity between on-premises and cloud workloads.
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