Accessibility Statement

Our commitment

IT Vortex, LLC wants everyone, including people with disabilities, to be able to use theitvortex.com to learn about our services, read our resources, and reach our team. We're working to make the Site meet the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.

Where we are today

The Site partially conforms to WCAG 2.2 Level AA. That means some content doesn't fully meet the standard yet. We test the Site with automated tools (axe-core) on desktop and mobile layouts, and with manual keyboard and screen reader checks, and we fix what we find in order of impact.

What we've done so far:

• Text and background colors across our service, location, and industry pages meet WCAG AA contrast, and we check contrast automatically every week.
• One main heading per page, a declared page language, and a consistent header, navigation, and footer.
• A privacy banner you can use with a keyboard, with a visible focus outline and the opt-out button the same size as the accept button.
• Layouts that adapt to small screens and to zooming in.

Known limitations

We're working on these:

• A "Skip to main content" link is being added to every page.
• Some form drop-down menus on service, location, and industry pages don't yet announce their label to screen readers.
• The IT cost calculators have input fields without programmatic labels.
• Some older blog posts have text with low color contrast and image links without text alternatives.
• Some pop-up windows may not keep keyboard focus inside the window or return focus when closed.
• Some downloadable PDFs aren't fully tagged for screen readers. We'll send an accessible version on request.
• Animated elements (such as the live threat feed and logo carousels) are being reviewed so they can be paused and respect your device's reduced-motion setting.
• Third-party content, such as embedded HubSpot forms and chat, partner videos, and social media embeds, is controlled by those providers. We choose accessible options where we can and will help you another way if one doesn't work for you.

Tell us about a problem, or ask for help another way

If you have trouble using any part of the Site, or you need information in a different format, contact us. We'll get you what you need another way while we fix the problem.

• Email: [email protected] (subject line "Accessibility")
• Phone: 1 (201) 225-8670
• Mail: IT Vortex, LLC, Attn: Accessibility, 237 West Midland Avenue, Paramus, NJ 07652, USA

Please tell us the page address, what you were trying to do, and the device, browser, and any assistive technology you use. We'll respond within 2 business days.

How we keep it up

• Every new or changed page is checked for contrast and code errors before it goes live, and accessibility checks are being added to that step.
• Automated scans run on the Site every week.
• We review this statement at least once a year and whenever we make a significant change to the Site.

Technical details

The Site relies on HTML, CSS, JavaScript, and WAI-ARIA to work with your browser and assistive technology. It's built on WordPress with Elementor and is tested in current versions of Chrome, Edge, Firefox, and Safari on desktop and mobile.