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Trends in IT Support to Boost Your Business in 2021

There aren’t many people who will have a hard time saying goodbye to 2020. Paramus, NJ businesses struggled to battle a global pandemic, stuttering economy, and uncertainty unlike any other year in recent memory. While we slowly start to look to a vaccine becoming reality for the U.S. and beyond, it’s time to start making moves to boost business in 2021. 

A monumental tool many will look to take advantage of in the New Year will be IT Support. Unlike the old days where IT support was something you paid someone to provide and didn’t pay it much mind. With a recent jolt to our working world proving just how important IT services and support are to helping a business run effectively, many are looking to upgrade or enhance the IT support they utilize to rebuild and grow their business in 2021. 

What IT Support services might make the biggest impact on your business in the new year? Let’s take a look at some trends in IT support that might help you get ahead in 2021 and set yourself up for years of success.

Business Boosting IT Support Trends to Adopt in 2021

Considering the turmoil many businesses experienced in 2020, IT support might sound at first like an added expense you cannot take on at the moment. In reality, hiring or expanding your IT support can help you save money in a number of useful ways. Of course, it’s not all about cutting expenses. Adding revenue to your business will be crucial in the early months of 2021. That’s easier to do with the proper IT support in place to help your business survive and thrive as we near an economic recovery. Here are the top trends in IT support worth keeping an eye on to help you prepare now to propel your business in the coming year.

  • Reconsider Remote Work Permanently

If you struggled to get your business to operate remotely during the COVID-19 pandemic’s most pressing months of 2020, then you likely utilized some level of IT services in New Jersey to make it happen. Instead of prepping to cut IT support in anticipation of returning to a fully-functional office, it might be a better move to reconsider remote work permanently. Sure, you might have some employees who live locally that can continue to come into an office space, but why not consider the benefits remote work can offer your business for future hires and increased workforce mobility? 

As travel and conferences return, it’ll be helpful to have your employees capable of working on the road. Furthermore, if you put off some new hires due to the pandemic, remote work capabilities might get you access to more qualified, skilled candidates for the job. All of these elements of a remote workforce make a business stronger. Instead of getting ready to cut back on remote capabilities, hiring IT support to increase what you and your employees can do remotely can actually boost your business in a big way.

  • Sustainability Measures to Cut Costs and Increase Output

Sustainability and IT services might not seem to go hand-in-hand at first, but let’s think it through for a second. When you can abandon costly, energy-sucking hardware, servers, and other digital workstation essentials, you cut energy costs in a big way for your office. Additionally, taking advantage of virtualized workspaces cuts down on accessories and external tools that require plastic for packaging, as well as the proper materials needed to protect and contain things like hard drives, storage devices, extra screens, and more. 

While IT support plans that offer digital workspaces and cloud storage might seem like convenient perks, they’re actually saving you huge dollars from your bottom line. At a time where limiting extra costs is a must, investing some money back into IT support services can actually help keep your business in the green. Plus, some clients and partners prefer to work with businesses that keep sustainability at the forefront of decision making. While on the topic of clients and partners, let’s discuss a final trend in IT support that you should consider heading into 2021.

  • Reach Better Clients and Partners Virtually

Hopefully, you’re not sick of Zoom meetings quite yet. Even when we return to a normal working world, they’ll still be your ticket to a big business boost as you seek out new clients and partners. When you utilize IT support to safely connect with others around the globe, you’re no longer limiting yourself to Paramus businesses and customers. You’re opening wide your availability and services to hundreds if not thousands of potential relationships with other businesses and individuals who need what you offer. 

IT support can keep your virtual meetings and collaborations safe and secure. If you end up sharing files or signing important documents from two different places, it’s crucial to have the right protections in place to keep all involved safe. It’s just another way that IT support props your business up to be more productive, more available, and more secure. 

We all anxiously await a time where the troubles of COVID-19 are in the rearview mirror. We’re not there yet, but you can get a head start on the recovery right up the road with these trends in IT support. Take time now to game plan for your future and find ways to cut costs as well as prepare to think bigger in the new year. 

Contact IT Vortex for any of your Cloud Services and/or Managed IT Services today!

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