IT Vortex - Managed IT Services

Shift Happens: Employee Experience & the Third Age of Human Capital Management

The competition for qualified, talented employees is tighter than ever. Prospective employees no longer care only about salary or office locations. They want to be part of a great culture with best-in-class employee experience, and digital technologies impact that experience.

Almost 3-in-4 employee and HR decision-makers recently surveyed by Vanson Bourne and our friends at VMware agree, “The flexibility of tools (e.g. technology, apps, devices, etc.) I might need to use for work, would influence my decision to apply or accept a company’s position.” And that percentage remains high across every generation in today’s workforce.

As one of the founders of Connected Commons, a research group that focuses on organizational agility, innovation, talent optimization, and leadership, I’m not surprised by employees’ expectations. My colleague and fellow Connected Commons founder, Professor Rob Cross, and I view collaboration-enhancing tools as essential to what we’re calling the “third age of human capital management.”

We’re in a once-in-a-generation, maybe once-in-a-lifetime transition period of being able to truly help businesses and employees be more successful. Creating new experiences and offering new processes and technologies are critical to the transformation.

5 Factors

At Workday, my team and I focus on what we call the “five factors.” Today’s most effective organizations put people at the center of their programs and practices — zeroing in on enabling employee success. They turn to digital technologies as a way to accelerate the effective delivery of the five fundamental factors, which are the following:

  1. Contributions: Help enable people’s contributions as individuals, as well as enabling the organization’s contributions.
  2. Capabilities: Build, grow and deepen employee skills, knowledge, experiences and energy to deliver talent contributions and boost career goals.
  3. Careers: Focus on enabling performance by moving from measuring success by promotion to measuring progress (similar to “The Progress Principle” of using small wins to achieve bigger goals).
  4. Connections: Help employees understand their value and how to use networks to further success.
  5. Compensation: Ensure that people are effectively and equitably compensated and recognized for their contribution.

How Digital Technology Boosts Employee Experience

The use of technology dramatically improves an organization’s ability to be agile and keep pace with the fundamental shifts in industries, the nature of work, and the needs of new generations. Forward-looking companies use technology to:

  • Meet people where they are by curating content in context.
  • Automate the work that can be done without human involvement in order to elevate more strategic work that requires people’s attention.
  • Rationalize huge amounts of data to provide the insights or predictions employees and leadership teams need.

Tips for Successful Onboarding

There are several ways businesses can help people join and accelerate their transitions. Among them are understanding a category of employees that in his research Rob Cross terms “fast-movers.” Another is personalizing onboarding experiences.

“Fast-movers” build social capital as they initiate and engage. They don’t merely push ideas. They ask questions about priorities that help them get pulled into networks faster. Their ability to belong ultimately makes them productive faster. New research also shows that they regularly refine their connections to avoid collaborative overload — intentionally pruning their networks about every 12–18 months.

Leading organizations also prioritize personalized onboarding experiences. At Workday, that customization includes automated notifications that communicate best practices and introduce a new employee to other leaders and peers. It also includes curated learning modules and a dashboard of success metrics. People managers can compare their onboarding and management skills with others. And, when needed, these leaders receive nudges and recommendations to improve.

We’re also pioneering a process at Workday that helps new workmates connect more informally. It’s an algorithm-based solution that matches existing employees with new workmates seeking to network internally.

Prioritizing Employee Experience

The need to improve employee experience rises when competition for talent is so tight. In this competitive market, onboarding is the first impression. And personalization is key to boosting individual productivity and connections for the benefit of the entire business. A best-in-class employee experience powered by user-friendly digital technologies proves to define the third age of human capital management.

Share this post

questions about our services?

Request a free consultation. Fill out the form and we will call you to answer all your questions



Tech Tips, Cyber Threat Mitigation, Cutting Edge Technology, Cost Savings and More!



 

IT Vortex, LLC is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. You will consent to us contacting you for this purpose, by submitting the form.

Apply for this position

Fill out the form below and our hiring team will reach out to you as soon as possible



zoom-logo

We use Zoom extensively to meet internally and externally. We are Certified Reseller, we have Certified Implementation Experts on staff, we provide architecture advisory services for a robust implementation.

wasabi logo

Wasabi is offered in our Cloud Hosting Platform. We are Certified Reseller, we have Certified Implementation Experts on staff, we provide architecture advisory services for a robust implementation.

vmware logo

Our Datacenter is built on a VMWare architecture. We are Certified Reseller, we have Certified Implementation Experts on staff, we provide architecture advisory services for a robust implementation. 

veeam green logo

Veeam is offered in our Cloud Hosting Platform. We are Certified Reseller, we have Certified Implementation Experts on staff, we provide architecture advisory services for a robust implementation.

Trend Micro Logo
Solarwinds Logo

Solarwinds is offered in our Cloud Hosting Platform. We are Certified Reseller, we have Certified Implementation Experts on staff, we provide architecture advisory services for a robust implementation.

Proofpoint essentials Logo

Fortinet is offered in our Cloud Hosting Platform. We are Certified Reseller, we have Certified Implementation Experts on staff, we provide architecture advisory services for a robust implementation.

observe IT Logo

ObserveIT/Fortinet is offered in our Cloud Hosting Platform. We are Certified Reseller, we have Certified Implementation Experts on staff, we provide architecture advisory services for a robust implementation.

NEAT Logo

We use NEAT extensively in our offices. We are Certified Reseller, we have Certified Implementation Experts on staff, we provide architecture advisory services for a robust implementation.

mitel logo

Our telephone platform of choice. We are Certified Reseller, we have Certified Implementation Experts on staff, we provide architecture advisory services for a robust implementation.

microsoft logo

Various Microsoft technologies are offered in our Cloud Hosting Platform. We are Certified Reseller, we have Certified Implementation Experts on staff, we provide architecture advisory services for a robust implementation. 

ingram micro cloud logo

Our distribution preferred partner for our technology offerings.

Fortinet logo

Fortinet is offered in our Cloud Hosting Platform? We are Certified Reseller, we have Certified Implementation Experts on staff, we provide architecture advisory services for a robust implementation.

DTEN logo

We use DTEN extensively in our offices. We are Certified Reseller, we have Certified Implementation Experts on staff, we provide architecture advisory services for a robust implementation.

Dropbox logo

We are Certified Reseller, we have Certified Implementation Experts on staff, we provide architecture advisory services for a robust implementation.

Dell logo

Dell servers are a key component offered in our Cloud Hosting Platform. We are Certified Reseller, we have Certified Implementation Experts on staff, we provide architecture advisory services for a robust implementation.

Condusiv Technologies logo

Condusiv Technology is offered in our Cloud Hosting Platform? We are Certified Reseller, we have Certified Implementation Experts on staff, we provide architecture advisory services for a robust implementation.

Cisco logo

Cisco Technology is offered in our Cloud Hosting Platform via DUO for MFA. We are Certified Reseller, we have Certified Implementation Experts on staff, we provide architecture advisory services for a robust implementation.

Barracuda Logo

Barracuda Technology is offered in our Cloud Hosting Platform. We are Certified Reseller, we have Certified Implementation Experts on staff, we provide architecture advisory services for a robust implementation.

Amazon_Web_Services_Logo

IT Vortex partners with AWS via VMware for the VMware on AWS offering that allows for cloud services fulfillment via AWS utilizing the same VMware products many companies already enjoy the benefits from.

ACTI Logo

Technology Reseller and Distributor, Certified Implementation Expertise with all ACTi products and services. IT Vortex has worked with ACTi for over a decade implementing security camera solutions for a multitude of industries with AI, Facial Recognition, License Plate Recognition, Loitering Detection, Cloud storage, and more.

questions about our services?

Request a free consultation. Fill out the form and we will call you to answer all your questions



microsoft logo

Name of the partner

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Ut enim ad minim veniam, quis nostrud exercitation ullamco. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Ut enim ad minim veniam, quis nostrud exercitation ullamco Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Ut enim ad minim veniam, quis nostrud exercitation ullamco. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Ut enim ad minim veniam, quis nostrud exercitation ullamco

Security as a Service (SECaaS) by IT Vortex

Pricing Calculator

Choose a service, answer a few simple questions, and receive an individual quote for our services

User count by type

Fill out the form and we will call you to answer all your questions