Unified Communications (UCaaS)
Never miss a call, voicemail or chat ever again!
UCaaS empowers companies of all sizes with robust and flexible telephone functionality previously attainable only by companies with big budgets.
Whether you’re at your desk, working from home, or on the road
ubiquitous presence
Built using industry-leading platforms
- Use geo-location business rules to forward your calls wherever you are: work office, home office or smartphone
- Seamlessly hand-off active phone calls between telephone devices so you never have to say "I have to hang-up and call you back"
- Continue to discuss business while you move from office to car to home
- Easily view co-workers' availability at a glance
- Still working remotely? No problem! Our follow-me feature ensures all calls to your office phone number ring everywhere or anywhere you choose.
Need a Call Center?
Our Call Center Solutions combine self-service menus, multiple call path options, call flows and announcements with immediate human interactions that satisfy the needs of even the most demanding call center requirements. Metrics based reporting provides visibility into call delays due to peak-time call volumes so managers can adjust staffing and enable your call-center to achieve its service level agreements.
Here is how you will never
miss that call again!
Inventory current environment: phone numbers, number of employees, how many phones lines needed.
Right-size the features and functionality to match business needs for today and the next 3-5 years.
Configure system based upon requirements, users test the new system in parallel with existing system, usually a two-week time period.
New phone system is ready for calls!
Why you should work with us?
?
We have all the features
you would expect:
- Unlimited National Calling
- Voicemail --> Email
- Smart phone integration
- Call-waiting
- Call Forwarding
- Three-way up to Eight-way calling
- Multi-level Auto-attendants
- One Touch Call recording
- Ring & Hunt Groups
- Coach, whisper and barge, silent monitor
- Fully integrated voice, video and chat
- Hot-desking
- Highly-redundant outbound calling via 40+ top quality carriers
Plus we have these
additional features:
- Digital Faxing
- Quality of service reports
- Directory Integrations
- Email & calendar integrations
- Voice recognition
- Interactive voice response (IVR)
- Enhanced Call recording with sophisticated options
- CRM integration with Call-pop for premium and white glove support of those most important callers
- and so much more...
Pricing Calculator
Request a free quote. Fill out the form and we will call you to answer all your questions
